I subscribed to OpenAI ChatGPT Plus on February 28th and my subscription expired yesterday. Today, I tried to renew my subscription using the same Visa card that I used before, and the payment went through successfully. However, when I try to use the service, I am still prompted to upgrade to a Plus…

The same goes for me here. The worst part is that, without GPT-4, everything that i was running with its help is getting jeopardized by GPT-3.5 (looks like the 3 version is dumb and has no memory)

Same here. Come on guys! It should be a simple job to do. Please fix it!

Dear OpenAI Team, As much as I find this frustrating, I can’t help but find the situation a bit comical. I mean, it’s not every day that you pay for a service and end up receiving the free version anyway. I kindly request that this issue be resolved as soon as possible. I understand that technical…

Same issue — expired subscription, added new payment method, got charged, paid invoice shows in my account, can’t access Plus account and indicates I should upgrade to Plus. Have reported this thru multiple channels and no response from OpenAI.

Exact same issue. I’ve tried online support, Discord, and support@ email. No response or even acknowledgement this is a problem.

I also spent $40 thinking it was a bug on my end :frowning:

Just putting it here I got double-charged and there is no reply from OpenAI on this issue.

"I paid twice, assuming it was a mistake, but I was charged both times, amounting to a total of $40. However, I never received an upgrade as promised. I attempted to contact the company via email, but was told to contact via messanger which I attempted 3 days in a row and no reply…Helpppppp

Got doubled charged too and no reverting on the mails from their support team.

I have the exact same issue. I paid a couple of days ago and as of now, I still don’t have access.

Payment successful but account not upgraded to OpenAI ChatGPT Plus user

ChatGPT

marros.saldanha April 4, 2023, 5:03pm 55

Another alternative is to charge them a response through Discord. OpenAI
#respecttheuserOpenAI

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Payment successful but account not upgraded to OpenAI ChatGPT Plus user

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