I have already heard you, checked my end, and answered you.
“comprehensive analysis”? “additional information”? I thought that I was clear by using an image showing that I still had free credit when they charged my usage on my prepaid credit and continued doing it as you can see that my usage was one cent of a dollar higher in each bar (free credit and “pay as you go” credit), you don’t need to do data analysis on my token usage to see that there is a problem and I don’t have to report every detail of my account to you, your comment was rude and unnecessary.
I know that I may have been too aggressive in my criticism of OpenAI and I am sorry if that felt inappropriate for the community but I am criticizing the company and not OpenAI’s people. This is something very dangerous because even though people set a limit, they are being double charged
and sometimes some charges are way beyond the limit. This is something very serious.
Anyways… here is how you can try to solve the problem folks:
https://help.openai.com/en/articles/7232899-why-am-i-seeing-duplicate-charges
