Paid for ChatGPT Plus but still getting free version

[chengshutan]

Still the same, I just tried and tried just now​:sweat_smile: paid twice for nothing

[chengshutan]

Did they extend your period of ChatGPT Plus?

[thaysemuller.adv]

I paid twice too and still free.

[Ivienne]

They fixed it for me. Could have at least posted something to ease everyone’s minds. smh…

[thaysemuller.adv]

Share for us, please. How??

[tjefferson518]

I have the same issue, my plus ends at April 9, 2023, but now I cannot use the plus version, this seems happen recent two days.

[IansChatGPT]

This appeared at the top when I logged in to ChatGPT today, I think they’re taking some steps to address the issues. At least, I hope so.

[Bryant]

I don’t think it will show the extension until the next cycle for my additional payment. I read the term and agreements and I think a refund is like 60days if I’m not mistaken. But I need 4 for my resume writing

Update: my access was taken away again. Lol

[chengshutan]

My account still the same, paid for nothing😭

[info.rasyiqi]

Maybe, we need to report to the Payment Gateway?

I’ve tried contacting and sharing with several people on Twitter or in groups but apparently there’s still no solution

[Unscrewed]

I have the exact same! Subscription payment didn’t go through at first, then manually paid on the website. It’s been almost a week ever since and I still have Free version. Crazy…

[visionmediaconcepts]

Still nothing. I cant even find the place to leave a support ticket.

Do I need to contact the credit card and cancel the payment?

If I made a youtube video about the 100’s of users with this problem would that help?

[vrp]

Exactly my experience. Not the best.

[forrestlin]

Hey folks just want to update after 2 days waiting finally I received my plus version. I think the tech team is currently working hard on it. Hope you guys will receive the plus asap and this problem won’t happen again in the future.

[abmidala]

It’s been exactly one week since I paid for my subscription and am still on the free plan.

[bmmgreen]

Just posting for documentation: I have been afflicted the same way, and if all of you are getting the same response, I do not need to try, this is enough proof of communication.

[papagruz]

Hello. My to pay for Plus, but no changing, i still free. Can`t find support on site. Any one now how write to support?

[m0sama]

I have the same problem everyone is facing. Hope we get this fixed ASAP

[ramu]

I have the same issue here and no response from support@openai.com.

[tommy3]

Having the same issue as everyone else here.