I am having same problem thats really weird, also i cant reply on the forum for some reason
Same here. They don’t look like They care at all, charged 50$ for thin air 4 days ago. Thieves. Can’t wait to leave microsh1t’s products once other AI will be as good as gpt-4
Same problem, is there any contact to ask for it?
You know its a side eye , when your intelligent AI cant even handle customer support , and im actualling looking into incoorparating ur API to do that exact same task its failing
my account is exdatw@gmail.com. have same issue, just paid today, ramin free version now,pls help to solve asap
my account just updated to plus version, thinking Openai has solved the problem, just let you guys know
Payment went thru on the 29th of March.
Sent 2 messages thru the help.openai.com chat bot on the 30th of March.
Sent an email to support@openai.com on the 31st of March.
Been waiting ever since. No response or reaction from OpenAI.
As of posting, my account has not been upgraded still.
Wr u facing the same issues as up before
Having exactly the same issue. Do they even have a human customer service rep to look into this issue?
Hi,
I have the same issue. No answer by support yet since 2 days.
I can chat but account says i’m on trial.
No support for this kind of issue is not a good look i think.
Yup,just a second after i posted here, problem solved…plus version now
My account is mickkey541@gmail.com. paid twice a few days ago. need it for my work so kind of urgent. I think your team should check both the non plus problem and also the billing problem
You are the lucky guy, I’m still on the free plan.
@exdatw That’s interesting, can you share any details on how it was fixed for you?
Can you please help us to solve the problem? I think you can do it easily
Just tried and now on PLUS plan. They are slowly fixing the issue today.
I’ve faced the same issue. After my credit card failed to pay for plus subscription, I lost the plus access. Then I tried to pay again but still no access. I paid for one more time without solving the problem. Now I paid $40 without receiving the service. I’ve emailed the openAI refund team and also filled out the chatGPT-4 waitlist. I still couldn’t access to chatGPT Plus. My account is gary.gao@gmail.com. Please help me here. Thanks!
Same here
I paid twice, and I got nothing. I really hope that a solution will come soon.
Tried email, tickets, DM, discord nothing! 72h+ without plus membership.
2 days later and still free version. so sad.
Be patient everyone, I just got mines back. They’re slowly fixing them. Just keep in mind they’re millions of users, you’ll get access soon
Update: my access was taken away again lol