I am not reposting my original writing-block bug report or trying to create a duplicate technical investigation.
My original topic, “Writing Block Errors ‘Internal Server Error,’” was closed after an OpenAI Support representative/moderator said they would review the case and continue the matter through that case.
Avinash.api is who responded.
That follow-up did not happen. The support case was later closed, my replies received no meaningful response, and a replacement case was also closed as a duplicate. Then the community topic here was locked, I was left with no active thread and no active support case.
I am asking for clarification about the forum and support handoff:
Was the case actually reviewed after the moderator/support agent said it would be?
Can the original topic be reopened, or can someone restore an active escalation path?
How should a user proceed when a community thread is locked specifically because support is taking over, but the associated support case is then closed without resolving the issue?
I am a ChatGPT Pro subscriber, and the account-specific writing-block failure remains unresolved. I am not requesting generic troubleshooting or reposting the full technical report. I am asking for help correcting a failed support handoff that has left me without any active means of following up.