Staff can reply, users can’t: every follow-up path is closed while the MCP issue remains unresolved

ChatGPT Support
1

Hi OpenAI Support,

I need to add an important update.

Smith replied in the Developer Community saying that the closure was not intended to dismiss the issue or prevent further investigation. However, in practice, I am now unable to respond through the original topic, the newer follow-up topics have also been closed, and email replies to the community thread are rejected because the topic is closed.

This means every community follow-up path has been blocked while the technical issue remains unresolved.

The support ticket number is 09461958.

The issue remains: custom MCP connectors and OpenAI-provided Apps/connectors such as Notion cannot coexist in the same ChatGPT conversation/context.

Please escalate this ticket. I need a concrete product answer or workaround, not a closed community loop where staff can reply but I cannot respond.

This is now both a product limitation and a support/community process failure.

2

You’re certainly quick to shut down my posts—let’s see when you close this one. You claim you didn’t block me on purpose, yet you’ve blocked all three new threads I posted yesterday—including the one about censorship—so now I can’t restore any of them, send emails, or reply to posts.

3

This leaves me no choice but to communicate with you this way, my dear.