Hello community.
I don’t know if I’m the only one, but I’m having problems with a billing issue in my Openai account, I opened support tickets and no one answers me.
I’ve been waiting for more than 2 weeks and I have no news.
Does anyone feel the same ?
How can I get a human to answer me once and for all? I’m desperate.
Thank you community and greetings!
Hi! Unfortunately it can take a bit of time to get a response due to the sheer volume of support requests and the limited support staff available. But you should get a response eventually. I once had a support request last year and I think it took around 2 months for a response.
Remain patient 
I hope it gets sorted soon!
It’s been a month now, and nothing.
I still have no answer! It’s crazy that it takes so long…