It’s completely weird, unexpected and unfair that something as critical as the fraud detection system or whatever it’s called would be this messed up. The other day I tried to buy more api credits because my balance got to $2.5 and in my very first try OpenAI declined my card.
The exact message I get is: “Your card was declined for making repeated attempts too frequently.”
Now my balance will keep decreasing until $0 then my api requests will stop working which means my app will stop working.
I know this isn’t the first time this issue has been shared in the forum but I just wanna know f there is ever a solution to this issue or it’s over. Is there someone at OpenAI I can talk to?
- I already verified all my payment details are correct before trying to buy the credits.
- I already verified that my country (Morocco) is part of the countries that can use the OpenAI billing.
- I already verified that my bank balance is higher than the amount I want to put on my OpenAI balance. In other words, I do have enough money to buy OpenAI credits.
- I’m 100% sure that I didn’t try multiple attempts too frequently. My card was declined after the first attempt only.