Open AI closed our account for the reason that we are triggered security systems, we try to communicate and they confirm that our account closed due to proxy or unavailable country,
Our team is not in unsupported country and we are not using proxy for anything.
After this reason message, there is no any answer, as you know business and profession 17200 law prohibiting closing account for no reason.
Their response to my help request.
Hello,
Thank you for reaching out to us. We’ve confirmed this action was associated with suspicious account activity. Please check that you are accessing OpenAI’s services from a supported country. If you are using a proxy service, it’s possible that the system detected this as a potential trigger for security concerns.
Best, Shy The OpenAI Team
As I told that, we are in supported country and not using proxy for this at all.
For assistance with your account issue, consider reaching out directly to OpenAI’s support team. You can submit a request for help at https://help.openai.com/en/
The OpenAI community is unable to help in account recovery. Only the support team can help you recover.
I created a support request 2 weeks ago, after the reason, there is no any answer. I love Open AI and support their revolution but if they don’t act like as it is, we can sue them for this.
Your statement reflects your emotional frustration. However, they handle a high volume of inquiries, which might delay responses. Typically, they respond within a week. If you haven’t heard back, submitting a new request could be beneficial.
After writing this message, I noticed your updated post shows that the OpenAI team has responded to your inquiry.
Today, I got another email that I’m violating their usage policies (they put the different reason than starting.), its ok but if you don’t tell me how I violate, how can I respect the rules? as you know usage rules is general… I have to know how I violate to not violate in the future…
