Access Terminated - OpenAI

I had requested to close my account as it was linked with my google signin and I wanted email signin. After I sent a follow up email. I receive this email today. Please help me solve this issue

OpenAI - Access Terminated

After a thorough investigation, we have determined that you are using OpenAI services in ways that violate our policies.

Due to this breach we are halting access to our products immediately for the account associated with the email. Common reasons for breach include violations of our [usage policies or accessing our services from an [unsupported location]. You may also wish to review our [Terms of Use].

If you believe this is in error and would like to appeal, please contact us through our [help center]. We will review your appeal and will contact you if we reinstate your access.

Best,
The OpenAI team

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I have expereince a similar issue and I am not even getting a response as to why my account is being deleted or deactivited.Says my account was deleted. No one is responding to my post.

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@moderators I would appritiate a response from your end.

Me too, why My account access has been terminated. Where is my mistake ?

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@Cipa

Where do you live?
Do you use VPN?
Did you use the api to generate content from user prompts without utilizing moderation endpoint?

No,I don’t use vpn Or something like that

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Yeah, I got hit today. I’m not getting able to get any response.

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Mine also got terminated due to a violation, they didn’t even say what it was just poof gone

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Idk even know what I did, they just up and turned it off. I was using that AI Chat thing. :person_shrugging:

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Did you all use the API then?

There are multiple things that could lead to a termination.

I suggest to read the following, and if you think you didn’t do anything wrong come back here and try to explain how you did use the api.

I have heard of openai accounts were on sale in darkweb. That might also be an explanation.

Maybe someone has used your account.
You should check your logs against usage

https://platform.openai.com/account/usage

Or maybe you have an application online and someone was prompting something that goes against the terms.

You could have avoided that by using the moderation endpoint.

https://platform.openai.com/docs/guides/moderation

If you still can’t figure out how this happened reach out to

Hello Open Ai,

I got an email that my access has been terminated because I ‘used open Ai in a way that violates your policies’. I looked at your policy and I didn’t violate anything, I don’t think. Is this a mistake? If it is please let me know as I want to be able to chat again.

Thank you
Rin

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ChatGPT got blocked or the API?

Also if you want contact to openai team they are barely here.

Better reach out through help.

Currently, OpenAI is banning users that are using their chatbots for NSFW content. This is not up to us, as this is because of OpenAI’s terms of service. SFW chats should be fine, but please be careful.

We are trying to reprioritize and get our own chatbot running ASAP. The chatbot will likely be paywalled at first because of lack of funding on our end.

Opened the Janitor AI Chat site and got this message.

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I also had that for a few days, I didn’t use a VPN and where did I go wrong??

Hi Neoi,
For account related issues please use OpenAI Help Centre in the bottom right corner is a message icon. image click the icon and enter your issue, the bot will take your details and a member of the account support team will get back to you, it may take several weeks due to the number of people currently using the system.

I really don’t understand why people use Openai APIs for NSFW content.
There are way better options for that.

Oh? I’m kinda new to all this. I only use it for my own crossover fanfiction that I just keep to myself. Any other options for that?

I can’t find where to appeal it I literally did nothing wrong and my account got terminated wtf

Welcome to the forum,

Please email support@openai.com and request a review of the termination.

Hi, im here because i looked at my emails today and said my open ai was terminated, because of ‘policies’ and no matter what i try it still isnt working. From, charlie