Apologies if this causes anyone anxiety. Not sure if this is the correct forum. So here we go. I am a very basic new user. Recently something changed with ChatGPT. When I open it, the UI is different. Before I could just start a chat and type in a request and off it went and presented a response. Now when I open ChatGPT. I can get “What can I help with?”. I type in a questions, click the arrow (enter) and nothing happens other than the arrow button going from black to grey. Again apologies if this is the incorrect place for this question. But I do not see anywhere else to go for help. PS I am a paying customer so I am not using the “trial”. Thank you for your understand and help.
Hi! Welcome to the community forums!
This stuff sometimes happens when there’s a bug or a connectivity issue. Here’s some stuff you can try:
- refresh the page
- do a hard refresh of the page (press shift while pressing refresh button)
- log out and log back in
It’s also possible that OpenAI borked something and that the issue goes away on its own. If it’s an intermittent issue with a specific model, it might be remediated by using a different one.
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