Trouble with ChatGPT not responding correctly to some questions

Hello everyone,

I am experiencing an issue with ChatGPT, and I would appreciate any insights or suggestions from those who might know what’s going on.

For the past few hours, ChatGPT has not been providing proper responses to some of my questions. Instead of giving relevant answers, I receive a generic response like, “Got it! If there’s anything more you’d like to add or update, just let me know.”

The questions I ask are specific and do not involve any sensitive content. I’ve already tried restarting my device and clearing the cache, but the issue persists. I’ve also contacted the support team, but I haven’t received a follow-up reply after the first response.

Trouble occurs in the following environments:

  • Windows browser (Chrome/logged in)
  • iPad browser (Safari/logged in)

Trouble does not occur in the following environments:

  • Windows browser (Chrome/logged out)
  • Android app (logged in)

Additionally, when I log back into the Windows browser, the issue occurs again.

I am a Japanese user, and I used ChatGPT for the translation of this message. I apologize if any part of it is unclear.

Thank you for your help!