Chat gpt totally different today

I’ve been working with ChatGPT for months training it to be my personal life coach as well as business coach and everything was great and last night we actually had drafted a whole bunch of really important documents that were building on a project and now this morning it’s like a completely different Interface. It’s like it doesn’t remember anything. It keeps spewing out the same information over and over again I’m not seeing reports that there are any service issues but there’s definitely something wrong with my account so does anybody have ideas of how I fix this or is anybody else experiencing this problem? Is there any way to actually talk to a human at open AI

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