My credits disappeared over night?

I purchased 115 credits last night, used maybe 5 of those, and this morning I had to buy more? Anyone else had this issue?

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Nearly the same to me.

Open AI sended the reminder mail on 5.of October . My credits will expire in the next 3 Months and now 15 Day later my paid Credits are gone. What’s about the 3 Months I had to use my credits? There is something wrong.

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Welcome to the developer forum!,

For account related issues please use OpenAI Help Centre in the bottom right corner is a message icon. image click the icon and enter your issue, the bot will take your details and a member of the account support team will get back to you, it may take several weeks due to the number of people currently using the system.

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My credits are gone as well…is a scam…they are taking our money…and try customer service and you have to ‘deal’ witha dumb terminal!