My Chat GPT project disappeared suddenly

I had a project about stg and this morning I cant find it, it is gone.
When I try to go to one of chats url in my project from browser history I get Gpt inaccesiable or not found error? Does anyone face this before? How can I recover this

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Same problem here. I’ve been working on a project for days with a Plus account, now it just disappeared. If it’s related to the renewal of the account it should at least warn the user. I lost a lot of work and looks like there’s no way to find it.

Can someone please help?

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I failed to retrieve my project, I hope you can retrieve yours :slight_smile:

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Thank you, but I fear the worst…

I’m having the same issue My project folder just (POOF!) vanished I really need to get that data back, and I’m at my wits end about it.

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Oh oh…
Since this morning my project folder is also missing. And I just recently moved a lot of older Chats into this folder. Like work for a whole year…

Thats not the first time, that some of my Chats had vanished, but that were only single chats…

Now its a whole new level of bullshit!

Man, OpenAI, please fix that!!

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Came back from vacation, the folder was gone. Than this week it just magically reappear, than today it’s gone again. Very annoying to have information just vanish.

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Did anybody having success with restoring the folder?
I texted open ai customer service several times, but my messages with them arent saved, so I have to start all over again each time. And they respond by asking for several infos about the problem, but then never reply back…

Mine disappeared also. Is this a glicth that recorrects it self?

Just got hit with this same issue…

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Just got hit with similar issue - with being unable to create and organise gpts in to new project folders? Anybody else been hit with same issue?

Old projects are available.

My projects were missing from the sidebar. I searched for a chat that I knew was in the project and found it. After selecting from the seach results, In the top left of the active chat window, a dialogue box appeared saying ā€œproject name Projectā€ I clicked the ellipses and selected something like ā€œshow on sidebarā€ or words to that affect. I then refreshed the browser windows and all projects reappeared.

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Same thing happened to me. I did as you mentioned, and like magic, the project reappeared. Thanks.

Could be a Loading issue, I tought I had the same problem, my ā€œsolutionā€ was logging out and restarting my device, logged in and my projects where there.

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Same issue here. Five or six projects are unavailable.

its 1st of February 2025 now is this project folder missing still an issue? I had weeks of work doing on this folder and now it’s gone :unamused:

This actually solved it for me as well. Thanks for the tip.

Scarry Times. This worked. Thanks.

Whew! Really concerning that they all disappeared tho.

My projects have all disappeared. My account stopped being a paid account and they forced me to ā€˜upgrade’ it again (despite the fact I have had a fully paid account for around 6 months now) and now all my projects are gone. That is literally months of work just gone. How is this even acceptable without any sort of recourse. I don’t know how to reinstate my projects after they forced me to ā€˜upgrade’ again even though i had already been paying ?

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