Hi! So I have a fully build render Daemon that ties into git hub etc, and everything tests perfect. I did a ton of research and it seems that although billing, render environment variable(Api Key), all code, and my api key listed on GPT API platform are all correct and running properly, my key returns null and invalid if ai use any model higher than GPT 3.5. I learned this is because I have not validated my org. Well…The bottom to do so just circles and goes no where. Somewhere else someone said i’m not under the blanket of rollout for org validations, but I’m also Vermont, USA- A covered area. This is soo frustrating! I made something truly awesome and I can only lower grade models to power it! Ugh. My soul died after countless all nighters creating this build and not being able to use it! I so hope it can be fixed!
It sounds like you never prepaid OpenAI any money to purchase API credits.
Second, that your code is not correctly capturing API error status and message bodies being returned.
Below are the errors and my active billing. I could grap my API key active all permissions too, but it’s 100% The Help system said that the issue is my Org has not been validated. Which is supported by my Daemon running flawless w GPT 3.5 loaded in. 4 and above errors. This indicates I need to upload my license etc, only when I go to the page to do just that, I hit the button to “validate org” and the wheel spins and spins. It does nothing. What the heck is it??
HTTP/1.1 401 Unauthorized
{
“error”: {
“message”: “Incorrect API key provided: sk-xxxxx. You can find your API key at https://platform.openai.com/account/api-keys.”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “invalid_api_key”
}
}
That’s the error. My key shows enabled with all permissions.
Go here to projects: https://platform.openai.com/settings/organization/projects
Create a new one.
Ensure it is selected in the platform site at upper-left.
In the left bar near the bottom under projects, pick “API keys”.
Pick “create new secret key”. Do not touch any checkboxes or the “allow”/“block” options for either the project or the new API key. Make a copy of the API key, you only get one chance before you have to create another.
Put that API key into practice in your code.
You can also test the “chat playground” to see if you then have a listing of more models and can run a different one: https://platform.openai.com/chat/edit?models=gpt-4.1
Welcome to the dev community @damiandeforge
I was able to test with an unverified account and can confirm that latest reasoning models indeed require verification for access.
You can get this process done by going to platform.openai.com → Settings > Organization > General , then click Verify Organization .
Thanks! I’ve been grinding on this all day. It seems the issue is two fold for me and will require tech support’s help; The persona org verification did fire when and only when I was in incognito mode. Unfortunately, probably because of other attempts that were happening beneath the endlessly circling progress wheel, when it opened the link came timed out and only OAI back house techs can reset it. So I’m stuck waiting for tech to get to my ticket. I’m at 24hrs and counting. We will see what kind of rating they earn for response time and quick/competent fix! Thanks for reaching out!
Title: Org verification timed out — no success screen or session ID, GPT-4/5 access still locked (Ticket #02246546)
Body
Summary:
I attempted to complete the Organization verification flow via Persona today. The embedded verification window timed out before showing any “Success” confirmation, so no session or reference ID was displayed.Even so, a session was almost certainly created server-side at the moment of submission. I’ve already opened Support Ticket #02246546 asking them to locate that Persona session ID and confirm backend verification status.
Current issue:
My org remains unverified, and my API key still cannot access GPT-4-Turbo or GPT-5 models. I’ve confirmed this by runningcurl https://api.openai.com/v1/models— nogpt-4-turboorgpt-5entries appear.Environment:
macOS + Safari: Persona embed repeatedly froze / timed out
iPhone 16 Pro Max (Safari Private): same behavior — timed out before “Success” screen
Why this matters:
This is blocking deployment of a live Render-hosted daemon (“Forever-Ash”), ready for immediate model swap to GPT-5 once org verification propagates.Requested action:
Please confirm whether any Persona verification attempt is recorded for my org under Support Ticket #02246546.
If so, verify that the backend org-verification flag was set.
If the flag exists but model access has not propagated, escalate to engineering to force-enable GPT-4-Turbo / GPT-5 access.
Artifacts available: screenshots of the timeout screen, timestamps, and full terminal output from the model registry check.
Thank you — looking for direct confirmation that backend verification has been processed or escalated.
tags: #org-verification, #support-escalation, #model-access, #persona
Response from Open Ai:
Hello,
Thank you for reaching out to OpenAI Support and for your detailed follow-up.
I understand how inconvenient it must be to experience repeated session timeouts during the organization verification process, especially when this is delaying your access to GPT-4-Turbo and GPT-5 models. We appreciate your patience as we work to resolve this.
You can try generating a new Persona verification link by clicking on “Verify Organization” again, then selecting the refresh icon. Opening this new link should start a fresh session and allow you to begin the verification process again. If the issue persists or the verification still does not complete, it’s possible that the attempt was unsuccessful.
If your verification wasn’t successful
Your organization may not yet be eligible to access models that require verification. Verifications can fail for several reasons, including:
-
The ID is expired, blurry, or missing information
-
The portrait photo doesn’t match the submitted selfie
-
The document isn’t government-issued
-
A scan, screenshot, or digital copy was submitted
-
The ID was used to verify another organization within the past 90 days
-
A technical issue occurred during submission
-
The ID or organization details don’t match your account
-
Your organization doesn’t currently meet eligibility requirements
At this time, retries are not supported, but you can continue using OpenAI’s platform with your current level of access.
If verification isn’t currently available
You can continue using OpenAI’s existing models and features. Some advanced models may become available to all organizations in the future without requiring verification.
For more details, please see our Help menu.
Your case is being tracked under Case Number: 02246546. We appreciate your understanding and patience. If you have additional questions or need further assistance, feel free to reach out—we’d be happy to assist you!
Best regards,
Albert S.
OpenAI Support
What a crock. No. Not happening. After a year on 4O/5.0 on a pro web account I CANNOT get by on 3.5! I’ve put my heart and soul into this damn build. Somebody is escalating this and fixing it. I’m LIVID! Further more I don’t believe you. Just regenerate damn persona code!
@Foxalabs Hi Spencer. I saw you tapped in on a thread I responded to with the same issue. I couldn’t tell if the response was to me or the OP. In any event, This series shows the entire failure chain perfectly. I’d love it if you could please flag my chain. Thank you so much!
Well hallelujah! Not sure who helped me, but mine is resolved! Good luck to others stuck here! Thank you tech gods!