I hope this message finds you well. I’m writing to inform you about an issue I’ve encountered while trying to use the OpenAI API.
I have successfully connected with Postman to send messages to the OpenAI API endpoint. However, when attempting to send a message, I consistently receive the following error:
Status: 429 Too Many Requests
It appears that my requests are exceeding the rate limit allowed by the API, resulting in this error. Despite my efforts to adjust the request rate and optimize the frequency of requests, I continue to encounter this issue.
I’ve reviewed the rate limits specified by OpenAI for my current API plan, and I believe I’m within the allotted limits. However, it’s possible that I may need to upgrade my plan to accommodate more requests.
Could you please assist me in resolving this issue? I’m eager to continue using the OpenAI API for my project, and any guidance or support you can provide would be greatly appreciated.
Thank you for your attention to this matter. I look forward to your prompt response.
Thank you for reaching out and providing a detailed description of your issue with the OpenAI API. I’m here to help!
Based on your description, it sounds like you are encountering a “429 Too Many Requests” error. Normally, this would indicate that you have exceeded the allowable rate limit on your current plan. However, since you’ve mentioned that you’ve adjusted your request rate and believe to be within those limits, there might be another factor at play.
One common cause for recurring 429 errors, even when seemingly within limit, could be related to billing issues where your API prepay credits have been exhausted, or there might be difficulties processing payments for the pay-per-use services. Here’s what we can do to resolve this:
Check Your API Usage and Limits: Please confirm once more your current usage against the limits stated in your API plan dashboard. This often helps in identifying any discrepancies.
Verify Billing Information: Ensure that your billing information is up to date, and check if there are sufficient funds or credits for the API usage. Sometimes, updating or re-entering payment details resolves these issues.
Plan Upgrade Consideration: Since you mentioned a possible need to upgrade your plan, I can help review your average usage and recommend a suitable upgrade if necessary. Upgrading your plan could increase your rate limits and help avoid these errors.
Contact Billing Support: If everything seems correct with your setup and you continue to experience this issue, it may help to directly contact our billing support team to ensure there are no unseen complications with your account specific to billing.
I assure you, we’re eager as well to see you continue working on your project without any further hindrances. Please let me know which step you’d prefer to pursue first, or if there’s any specific information you need, and I’ll be more than happy to assist further.
Looking forward to helping you resolve this issue promptly.
Warm regards!
That’s what the AI said back.
Instead, you must go here, where you see a $0.00 balance. Add a payment method, and purchase credits. The API is not free or included with ChatGPT.
