Incorrect Billing Despite Auto-Recharge Being Disabled (FIXED)

API Bugs
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1

Hi,

I’ve encountered an issue with OpenAI’s billing system that might be a bug. Here’s what happened:

• My account had $83 in available credit.

• The Auto-Recharge feature is disabled.

• Despite this, Stripe processed a $100 charge yesterday and issued an invoice for that amount.

• The available credit is still $83, meaning the charge hasn’t been reflected in the balance.

Additionally, there are no recent usage charges on my account. I haven’t been using the API this month, so there shouldn’t be any pending costs that would trigger an Auto-Recharge. In any case, since the Auto-Recharge is explicitly disabled, the system shouldn’t process any payments automatically.

This seems like unexpected behavior. Has anyone else experienced a similar issue? Could the support team please look into this as it might be a bug?

Thanks in advance!

2

luckily it was refunded.
I still wonder what has happened since the “auto recharge” was off.

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