OpenAI credit balance suddenly does not update after charging credit card successfully

API Bugs
1

I tried to add about $6 credits to my openai account. As you can see, OpenAI charge me double time.

But then, my account’s credit balance was not updated at all. When I added credit at the previous month, this did not happen.

Is there any issue happening with the payment of OpenAI right now?

This image displays a list of invoices from the past 12 months, all marked as "Paid" with various amounts and dates, alongside options to view each invoice. (Captioned by AI)
This image displays a list of invoices from the past 12 months, all marked as "Paid" with various amounts and dates, alongside options to view each invoice. (Captioned by AI)1147×377 28.2 KB

1 Like
2

did you get your money back? Or did the credit balance finally increase?

3

We experienced the same thing

4

Same here - see also:

Purchased credit balance and was charged, but didn’t receive credits