I need Urgent Help Microsoft for Startups Founders Hub OpenAI Credit

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Hello guys,

I’m seeking some advice regarding the process of redeeming $2500 OpenAI credits through the Microsoft for Startups Founders Hub. I’ve successfully applied and received approval, and I see multiple services available for redemption, including OpenAI. However, I’m encountering some confusion post-application.

After selecting OpenAI and proceeding to ‘redeem > activate’, I’m directed to a form requesting details like first name, last name, email, and organization ID. Upon submission, I receive a “Thank you for your submission” message, but I haven’t yet received the credits. I’m curious about what happens next and if there are additional steps I need to take.

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And also i tried to live chat and Email: microsoftstartups@openai.com and ask for help.

But they just sent a robotic auto reply always then immediatly close my conversion. No human say anything.

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And in this time, What i need to do? Where i need to contact ??

Thanks

2

Welcome to the community!

Sometimes it just takes a while. Give it a day or two and then check your dashboard https://platform.openai.com/usage

Enjoy your stay!

4

I have already been waiting for 15 days+. Can you please give me any unique or new suggestion, Can i contact any new email ? Do you have any new email for contact for this purpose?

1 Like
5

Have you reached out to the Microsoft side? Do you have a contact person, or are they just handing these out to millions of people? If you’ve hit help.openai.com, you might try querying Microsoft to see if they can help.

Good luck.

6

Yes, I also try to knock help, They also sent auto reply and close the chat

7

How can I get the URL to redeem points? Can you share the link to the website?

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It’s in the benefits section of Microsoft Founders Hub website. If you have not applied yet for Microsoft for Startups Founders Hub, you can find more information here.

9

I am having the same problem, and it’s been over 30 days. Is there someone whom I can contact?

1 Like
10

When I want to reach out for support, a robotic mechanism greets us. If you find a way, don’t forget to share it here and I will be following it.

11

Same issue here, I’ve been waiting for more than 20 days.

1 Like
12

Hi there -

See this members response from a few weeks ago. He indicated that he was successful in obtaining the credits when reaching out to OpenAI support.

I assume you have used the official form to request the credits?

https://openai.com/6a0bdd42abee7/

13

Mine is over 3 months now and I’ve not gotten anything

14

Have you contacted OpenAI support for assistance/clarification?