I cant find my free tokens- PLS help me!


A few days ve linked my payment card to the account. But i saw the promotion of the 3 months free trial (worth of 18$). Is it correct that if im not going over the 18$ in this 3 months i pay nothing? I dont see the 18$ of free tokens in my account overview. How is this possible and who can provide them to me? ive send a mail 4 days ago but still no reaction

Does anybody knows how it works

No i just made my account

Why does no one reply? Ive send multiple emails to support, bad service

I’m very sorry for your wait.
Does your screen say anything like: Grant1 $18.00

Or like this:

Nope i only see this

I really don’t know! That is very weird.

oh okay… you know a person who knows maybe?

OpenAI support team maybe. They do take a while to respond.

i already wait 2 weeks for respons


Sorry that I should tell you this ,but on OpenAI Services if ypu set your payment method you lost your free tokens
and you pay as you go
this problem is also for me too
you should actually use your 18$ before you connect your payment method