GPT Teams lacks shared knowledge base – lack of functionality and the purpose to use Teams

We’ve now been using GPT Teams for over a year and still find ourselves asking: what exactly is “Teams” in GPT Teams supposed to mean?

Despite paying the full enterprise rate, our team still works in isolation. There’s no way to upload and share documents, prompt libraries, or product-specific content across our workspace in a structured, admin-controlled way.

Instead, we’re told to connect Google Drive – but that’s not an option for us (and surely not for many other teams). We expected a native knowledge-sharing environment, not a workaround that depends on a third-party service from which you must still copy and insert context.

This is what’s missing:

  • A shared, admin-managed content area for prompt templates, technical documents, FAQs, and product materials.
  • Basic knowledge base functionality, accessible and editable by team admins.
  • Real collaboration – not just a collection of isolated user accounts.

Right now, GPT Teams feels like ChatGPT with a group license, not a true team environment.

We’ve sent this feedback directly to OpenAI more than once, but we’re still waiting. We’re posting here to see:
:backhand_index_pointing_right: Are others in the same boat?
:backhand_index_pointing_right: Do you also expect shared content and admin control in GPT Teams?

If so, please comment below or upvote this post so that OpenAI sees how important this feature is for all of us who rely on GPT in professional settings. Thank you

D.J.

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recently it announced Chat search connectors. ChatGPT gets new connectors for Google Drive, Dropbox, and SharePoint - ITdaily.

something that seems really useful. But available only on teams not plus. Am keen to try. But you are right, until today I still don’t understand what teams do apart from higher credit than plus which I am not sure if I need to pay for when I only exceed my quota maybe once every 2 weeks and just have to use another model for a few hours before I can use the model I want when it resets in a few hours - when no one can figure out how to downgrade safely

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Totally in the same boat here. Joined GPT Teams as a team of 4 thinking we could share projects with the team. I took the bait when looking for a solution and ChatGPT told me to use GPT Teams and even went through the instructions on how to share the project. Well… there’s no such thing, but it would be extremely useful. I hope its available soon.

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I am beyond disappointed with Teams and am trying to get my money back. Not feeling hopeful though.

Most needed feature, I have moved to Claude projects for this purpose.