I normally export my data daily, however as of 3 days ago the export data function on ChatGPT does not work, whenever I press it says it was successful, but I never receive any email with a download link, I have tried to export over 50 times in the last 3 days but I never get any email, I have checked my spam folder and even added OpenAI as a contact to see if that would work, I have tried to export from my mobile app and the website on my mobile and I have tried to export from the website on my pc, but I never get any email.
I really want to export my data. I am a paying customer and this need to be fixed
I too am having the same problem trying to export.
I am also having the same problem.
Has OpenAI ceased the “export chat” functionality?
I have not received emails, even though the dialogue box says, “Export successful”.
Could someone please advise
Same here. Tried on different accounts. Bummer since I’m in need of it as they don’t have a account transfer feature.
My last export was on 7-16. The UI says the export is successful, but I did not receive the email with the data. This has been consistent since 7-24. Is this a bug? Is there any workaround at this point in time?
Thanks
Saj
its working I just got my export email, just tested 4 times and got all 4 emails, its fully working again for me, I managed to contact a dev so seems they fixed it