Hey Guys I am having issues setting up paid account for OpenAI platform account - It keeps giving me error.
The card is valid and has funds, Tried couple of cards! Cleared cache, none of that works
Hey Guys I am having issues setting up paid account for OpenAI platform account - It keeps giving me error.
The card is valid and has funds, Tried couple of cards! Cleared cache, none of that works
Thanks! I should have seen it before! I have reached out support already! No response, been a day!
I will wait until I hear back from OpenAI support. thanks.
If you read other posts on this site you will find that it can often takes weeks for a reply.
As noted this forum is not monitored by OpenAI employees, no one here as access to the billing systems or such.
Hope you get it resolved quickly.
@chong.chen - yes - for some reason dbs cards were not working for me. Try a different card and see. There’s also restrictions by openai on number of subscriptions you can have on a card with openai account. The support will help you out, the replies take more than a week though
thanks for the information, so dbs cards can’t be used for this that’s quite weird… hmm I will try to use other card then, thanks again!