Error "Couldn't log in with plugin"

GPT builders Plugins / Actions builders
1

Hi guys, when trying to download plugins that require external authentication chatgpt blocks me from the download by displaying this error :“Couldn’t login with plugin”. What can I do? Thanks in advance.

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2

Hi you can Clear Cache because sometimes, clearing the cache can help resolve such issues or try on different browser. Also you can share the name of the plugin so i can also test on my end.

3

I encountered the same error.
If it’s an error related to the Alpha version, I managed to fix it by following these steps:

Go to “Settings & Beta” :point_right: “General” :point_right: Then select a different language from “Locale(Alpha)” than the one you currently have chosen.
The UI should switch to English and you should be able to exit the Alpha version.
After doing this, I was able to install the plugin.

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4

It worked! Thank you very much…

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Funcionou bem, obrigado! pt-BR estava bloqueando o ChatwithPDF.
Voltei ao inglês.

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6

It worked! Thank you very much.

7

I am having the same problem, I have tried to solve through the solutions provided but it has not been successful.

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URGENT: OpenAI Team, please address this critical issue as soon as possible @logankilpatrick @raf

I can confirm that the issue persists.

Here’s what I attempted, but none of these steps resolved the problem:

  • Installed the Oauth plugins using multiple ChatGPT Plus accounts.
  • Attempted to log in using both Google and Microsoft.
  • Used ChatGPT in an Incognito tab and tried installing a plugin. This did not resolve the issue.
  • Logged out and logged back in, but the issue remained.
  • Attempted to install plugins made by different developers.

Interestingly, once a plugin is installed, it becomes usable despite the error.

Here’s a video I recorded that demonstrates the problem: https://youtu.be/mnvoDWfTmU0

Here’s the error screenshot. As you can see the 500 error happens on the OpenAI side:

image
image3826×316 69.9 KB

9

We are also seeing the problem:

image
image1054×302 28.4 KB

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10

Acknowledging this, seeing errors on my side as well, flagged to the team to look into this!

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AppCreator and AarticleCreator , it does not work ,please help me test them, thank you .

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Thanks, fwiw we’ve had ~ 100 people reach out for the same thing and this advice always works for them:

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@duncansmothers @inu-ai

Could you please clarify what you are talking about?

Are you one of those alpha testers? Most people perhaps don’t have that option. Can you show your screenshot?

dun

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Thanks, @logankilpatrick

I tested it and the problem has been fixed.

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Thans! I worker!! :hand_with_index_finger_and_thumb_crossed: :hand_with_index_finger_and_thumb_crossed: :hand_with_index_finger_and_thumb_crossed: :hand_with_index_finger_and_thumb_crossed:

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This must have changed because this solution does not work for me as the Locale option is not there.

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OpenAI may be working on things over the weekend that changes this.

If you’re language settings automatically get set to a language other than English, it seems to normally work.

If not, a lot of times trying to install 2-4 times will work.

1 Like
18

sorry, just saw this. Glad you found a solve!

19

Seems like the issue is back again from today.

20

yeah seems to be a larger issue with the plugin store currently.