Encountering RateLimitError Despite Having Available Credits and RPM

API
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Hello fellow developers,

I recently encountered a RateLimitError with OpenAI’s API, and I’m seeking some guidance or insights from anyone who might have experienced something similar. The error message is as follows:

openai.RateLimitError: Error code: 429 - {'error': {'message': 'You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.', 'type': 'insufficient_quota', 'param': None, 'code': 'insufficient_quota'}}

According to the message, it seems I’ve exceeded my current quota. However, upon checking my OpenAI account, I noticed that I still have credits amounting to $2.85 and the API was not used for several hours(did not process any requests). This leaves me a bit puzzled.

I’ve already reviewed the documentation provided in the error message link regarding error codes and API limits, but I haven’t found a clear explanation or solution that addresses why I’m hitting this rate limit despite having available credits.

Has anyone faced a similar issue, and how did you resolve it? Are there specific steps I should take to address this error and prevent it from recurring, aside from the obvious measure of checking the plan and billing details as suggested?

I appreciate any advice, insights, or experiences you can share regarding this issue. It’s crucial for my ongoing projects to understand how to navigate these limits effectively and ensure uninterrupted access to OpenAI’s services.

Thank you in advance for your help!

1 Like
2

What tier are you for billing?

ratelimits
ratelimits867×855 20.7 KB

https://platform.openai.com/docs/guides/rate-limits/usage-tiers?context=tier-free

Also, see this post.

1 Like
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I am using Tier 1.
@PaulBellow

4

Okay Paul. Thank you. I will refer the post.
After referring to the above post, I got another doubt.
“”"
Sending short bursts of requests or contexts (prompts+max_tokens) that are too long can lead to rate limit errors, even when you are technically below the rate limit per minute.
“”"
If the above error occurs, how do I resolve it?
@PaulBellow

Thanks in advance!

5

Gradually increase your Tier (ie trust level) by making payments on time, buying more credits, and being a customer for a while.

Is there something specific you’re trying to do that you’re hitting rate limits with?

1 Like
6

i am countring the same issue i am using the free tier also i have 4.99$ in my balance iam not even exceeding 2 rpm after i send the frist request i canot send the another

7

Have you found any solution to this? I am encountering the same and have eliminated every other possible reason, not enough credit, a lot of requests, etc. etc. and cant seem to fix this.
Thanks!