Hi! I need to verify my age and i don’t know how to do it. How can i verify my age if the yoti page has expired before i did it? I cannot find another link, or button, to try again to verify my age.

Hi! This is a specific requirement for users from Italy due to GDPR. There is a help article you can refer to and which should help you resolve the issue. Go to help.openai.com and look for age verification. It should return the article you need right now. Since I am not located in Italy I can’t…

[image] veronica.lucchese: I cannot find another link, or button, to try again to verify my age. The problem with helping users of Italy is that only users from Italy can see the needed help page. https://help.openai.com/en/articles/8411987-why-am-i-being-asked-to-verify-my-age However they…

EricGT was correct, this is the article: https://help.openai.com/en/articles/8411987-why-am-i-being-asked-to-verify-my-age I was only able to view it through an Italian VPN so I pasted it below. ▶ Article

[image] grandell1234: I couldn’t find anything on Verifying Age. Thanks. I did chat with another user from Italy a few weeks back on the OpenAI Discord forum and could not find anything of public help either. As much as I hate to note this, your best option is to use help.openai.com with the…

Hi All, I have the same problem. My account was closed because I forgot to verify my age and now I don’t know how to fix it. I checked in the help center but I cannot find any areal solution to my problem. Who I have to contact for that? Thank you

I have solved the problem in this way: -tap settings menu–> terms of use → menu -->try chatgpt–> now you can tap on the box information below about age verication

Io non riesco a trovare su Impostazioni, le indicazioni fornite e quando sono riuscito ad accedere per testimoniare che la mia età è superiore ad anni 17, la procedura non è andata a buon fine

Io ho provato in più occasioni e modalità a verificare la mia età ma senza successo. Una volta scansionato il volto/documento di identità la pagina di Yoti si è aggiornata in automatico e mi ha rimandato sulla schermata delle modalità per la verifica dell’età. A qualcuno è successa la stessa cosa? S…

Stesso problema, ho provato anche da un altro browser ma ogni volta torna indietro

ho lo stesso identico vostro problema, la situazione è così da un paio di mesi. ho provato a verificare l’età in 4 account diversi browser diverse mail, svuotato cache e cookie ma niente. qualcuno ha la soluzione?

How can i verify my age? Please help!

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How can i verify my age? Please help!

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