My remaining PAID credits got expired!
I kindly request clarification on this matter and the reinstatement of the expired balance.
Hello!
As we’re primarily a developer forum for OpenAI products, we cannot help you.
You’ll need to reach out to help.openai.com.
I am not able to find any option for this on help.openai.com
Can you kindly point to it?
Turn off adblockers if you have any. There will be a chat window on the bottom right, I believe.
Or you can reach out to support@openai.com.
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In the platform site platform.openai.com, you can click “help”. It is a bit more reliable than the intercom widget on the help pages.
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