Paid for Plus previously on Mar 21 and Apr 21. Declined on Mar 21 payment. Just realized today that I wasn’t on Plus anymore when I tried to access the internet.
Card has been declined. Attempted Google Pay and Link. Declined. Renentered all information. Tried a computer and a phone. Tried multiple browsers. The bank confirmed that there is no issue with the card. It was used before and after today’s transaction, and it appears to have been initially declined back on May 21.
I suspect that a change was made with chatgpt’s payment system between April and May of 2023. This could have been because of the same legislation in Canada that has delayed Google’s Bard.
I am in Canada. Purchased other items with card today (both before and after).
@Greenlocke have you tried what @elmstedt suggested? Send them an e-mail and wait a few days. Had a Canadian friend of mine have a similar problem, i think it took him around 5-7 business day to get his account working again.
Has this ever been solved?
I had only one month, afterwards it didn’t want to renew. All cards (including overseas cards are declined).
Sometimes with “Your card has been declined”, while other cards are “Your card has been declined. Try with a debit card”.
All transactions do not reach the bank at all.