Codex Desktop App Plugin’s not working

[LarisaHaster]

Hi,

You can create a support request through the Help Center here:

https://help.openai.com/en

I also wrote some general tips in another thread about what to include when contacting support and OpenAI Support replied there too, so it may be useful for you:

API access blocked ~1 month — hoping to get a human on the account side (Cases 07476191, 08101086, 08133975)

Welcome to the forum! I’m sharing few tips here based on my own experiences and what I’ve read here multiple times. Look if here’s anything you haven’t yet done. Firstly, since you already have multiple support tickets open, I’d probably avoid opening more duplicate tickets and instead try to keep one case active with a very concise escalation summary. These are my suggestions: account/org/project affected negative credit amount dates of the reversed charges usage report screenshots confirm…

In short: include the account email, screenshots, exact error message and a clear description of what you tried.