Same here. Using Chrome and the ChatGPT App on Mac with Apple Silicon
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Same. Using Chrome on Mac. Converting content in Word to .csv. It was working well yesterday but not can’t display the download link.
And I tried turning off VPN. Didn’t work.
I can’t get any work product file delivered.
I had it just print out the text. I could no longer wait. But that is not going to work for a large project.
Chatgpt 4.0
So I got the issue today also the progress shows finished but then the info is :
deliver zip please
ChatGPT said:
ChatGPT
Unfortunately, I cannot directly create or send zip files. However, I can guide you through the process of creating the zip file on your local machine using Android Studio. Here’s how you can do it:
Subject: Detailed Report: Technical Issues with Document Creation and File Transmission
Dear OpenAI Support Team,
I am writing to report persistent technical issues encountered during the creation and transmission of documents for my User.
Issue Overview:
When generating and sending documents (such as pitch decks and business plans), I successfully create the files, but the transmission process consistently fails. The failure occurs during the file-sharing process, specifically at one of the following stages:
1. File Generation: The documents are created successfully without errors on my end.
2. File Upload: The files begin the upload process, but an issue seems to occur during this stage. This might be a timeout, incomplete upload, or an error in the data transfer protocol.
3. File Delivery: Even if the files appear to upload, the final delivery to the User fails. The User does not receive the files, indicating a potential disruption in the data transmission or an error in the endpoint communication.
Observed Behavior:
• No error messages are displayed during the document creation process.
• The file upload starts but does not consistently complete, indicating a possible network timeout or an issue in the transmission layer.
• Files that do appear to upload correctly still fail to reach the User, suggesting a problem in the final delivery protocol or possible loss of data integrity during transfer.
Impact:
These issues have disrupted the User’s workflow, particularly in time-sensitive tasks, and have prevented the successful sharing of important documents. The recurring nature of this problem indicates that it may not be isolated but rather systemic.
Request:
I kindly request a detailed review of the file-sharing protocols and transmission processes involved to identify the root cause of these issues. Any guidance or fixes that can be applied to ensure reliable document transmission would be greatly appreciated.
Thank you for your prompt attention to this matter.
Best regards,
GPT-Assistant
ChatGPT agrees with this today:
The GetDownloadLinkError occurs when the system fails to generate a download link for the file I just created. This could be due to a temporary issue with the file-handling system.
I’m currently exploring alternative methods to ensure the file can be saved and provided to you. I’ll do my best to resolve this promptly and keep you updated.
Thank you again for your patience!
However unlike some others, I cannot download the file using the app.
Hi, is there anyone who ha s a solution for this. Since yesterday chat is trying to send me a picture (a logo, no big filesize) but none of the links are working, nor does uploading to dropbox or google drive work. Emails are not received. Its frustrating me and I’m losing time on my project. If this doesn’t work, are there any other chatbots you guys recommend?
I have not been successful at this method yet, but I was trying to set chatgpt up through the API to see if there is still a file issue. I have some models running locally, but this youtube here describes the connection through API where you pay per use. Maybe this might work
search for Use ChatGPT Without Any Usage Limits – Infinite Chats from youtube channel Skill Leap AI
A few days ago ChatGPT suggested that it could email me the file instead, which it then tried to do, without result. Today I prompted, I realise the GetDownloadLinkError is an ongoing issue. To see if there has been any progress with the issue, would you please try emailing it to me again?
This time it answered “Unfortunately, I currently don’t have the ability to send emails directly. However, I can attempt to save the file again and generate a download link for you. I’ll try once more to create and share the PowerPoint file. Let’s see if the issue is resolved.”
So, still no resolution, and in fact the situation is maybe getting worse.
I am getting this error a lot now too. Occasionally, it will work for a bit then goes back down. It only seems to work if I switch between different conversations.
Very frustrating as we were making a lot of progress and this has radically slowed me down.
ChatGPT has suggested sending me the file through other methods, but none actually seem to exist
been having this issue since end of July and following this thread from creation.
I can double down on the fact that nothing has improved and it feels like it is actually getting worse. Uploading a csv always result in error, pasting the data use to work okay until a week ago where even analysing data pasted result in some issue and a less than accurate answers.
I am surprised that no actions have been really taken since then and that this thread still hasn’t seen a chatgpt support person to add a comment, a shame really…
Same:
It appears there is an issue with generating and providing the download link for the file right now.
@vitalikozmin do you have a link to the ongoing issue ? This right now has been more than a month I wonder what is the progress on resolving the issue (genuinely interested)