I’ve observed a significant oversight in ChatGPT Teams being dismissed for various reasons but the most galling, as being too specific to warrant concern. In my 350-staff organisation, we found that any invited member could unauthorisedly invite others to the workspace, incurring immediate, non-refundable costs for the organisation. This lack of control over billing responsibilities and member invitations presents a fundamental flaw, rendering the product unsuitable for business use. We wouldn’t be able to use ChatGPT+ due to inadequate data control, privacy, and GDPR compliance.
The solution—introducing a toggle for controlling member invitations—seems straightforward, yet its absence is a considerable barrier to adoption. This issue’s dismissal overlooks potential significant revenue losses for OpenAI, considering the reluctance of organisations, including mine and others representing tens of thousands of potential users, to proceed with implementation due to this oversight. Highlighting this concern is crucial for it to be adequately addressed, considering its considerable impact on organisational adoption and potential revenue.
I just wanted to make this topic a live one as I know there are many people having the same issue.
I would like to emphasize RexPearson’s post as this is an exact issue that our team is having. While not as large as RexPearson’s team, we had an instance of this happening that raised a great concern.
A team member sent an invitation to someone not set up with a license seat. The system sent the invitation, and when accepted, the seat count was updated and our team was charged without any knowledge.
This is a small inconvenience as the invitation was sent to someone that is part of our department but if it were sent to the wrong individual or a large number of individuals, that could be quite disasterous to our budget.
I think this feature to enable/disable member invitation priviledges is a great idea.
It’s not doubt a HUGE fundamental issue with the system and a relatively easy one to fix. I hope that if enough people raise it with the developers it will hopefully speed up the process of implementing it.
This is also a HUGE problem for us. We did plan on rolling this out very soon, but our initial testing has discovered this massive flaw.
Members need to be restricted from inviting other users and prevent incurring unauthorised billing costs.
How can it be right that a team member be able to conduct a financial transaction on the Team owners registered credit card without any knowledge or approval from the Team owner?
This makes ChatGPT Team Plan totally unviable until this is fixed.
There seems to a be a few posts on the forums about this, but many have been closed, citing it was designed intentionally this way.
Is there any way we can escalate this further? The demand is there for the platform, but we cant use it without controls for members to restrict invitations.
I just want to add my support for this proposal. As it stands, ChatGPT Teams is unusable for our use case. We want to use it for students in a distributed environment. The inability to prevent members from inviting other members renders it impossible for us to proceed.
As it stands, we are having to look at other options, which is a pity. I would urge the development team to consider adding a simple toggle to the Team settings, which controls whether members can or cannot invite others.
We faced a similar challenge. It was not easy to convince senior managers to adopt ChatGPT Teams. We were authorized to purchase a few subscriptions about a month ago. However, we halted further purchases when we discovered the vulnerability associated with the invite system. I am a big fan of OpenAI and ChatGPT, but if this issue is not resolved soon, we will be forced to cancel our Teams plan and consider other options. My two cents: do not squander your first-mover advantage by stubbornly clinging to a flawed design decision, especially when it’s so easy to fix.
@RexPearson@mattr & others we encountered this issue last year and found a way to solve it. I tried posting what we did in the thread but it was dismissed by the admin. If any of you would like to have a chat on this, mail me at [my email]
I would really love to know if there is a genuine work around as it’s still a prevention to us implementing this to anything more than a test bed for a couple of trusted users. Sadly your email has been removed
I wanted to confirm this is an issue for any company in a regulated space. My company needs to comply with both GxP and SOX regulations and IT not having control over user invites is a no go.
Not only that but we don’t have corporate cards so someone has to take the risk of having some rouge user adding 99 users without authorization and having it show up on their card.
I’ve been cloud only for over 10 years and this is the only solution I’ve seen where users can invite paid members with no oversight. This needs to change before Teams would work for me and many other companies.
Here’s to hoping after OpenAI releases the the new (and awesome) demoed features and has model and feature dominance again, they will turn an eye to improving this experience for companies with less than 150 members.
We continue to try to engage OpenAI about upgrading to the Enterprise subscription so we can access better security controls, but it’s been impossible once we identify the size of our organization.
Hello, we are just starting with the Teams subscription and to further expand the usage I would need to make sure only team admin can give access (invite) to any paid license of the product. To have flexibility, we use monthly licensing. It must be the same as with Adobe CC license, MS 365 license, etc… we must have total control. I will watch closely development of this case and we instruct all users it is strictly forbidden to send invites. If it becomes a problem, we will have to close the account.
Same here. Very disappointing. I’m wasting time evaluating alternative solutions and delaying the adoption instead of pressing the button to order now.
When query chatgpt “In a ChatGPT team workspace, only certain roles, like admins or managers, can invite new members. Regular team members usually do not have the ability to send invitations.”
Not sure anyone able to test it by logging in own member role account to try sending invite? is such option available under member account
Yes, members can still invite other members without any problem.
It’s sad really as this control exists in enterprise edition and would be fairly easy to implement.
