Signed up for the Teams subscription today. Paid $600 upfront (a requirement) and received a broken product. I am not able to send out an invite to a team member. I’ve tried numerous times and ways (desktop and mobile web - no way to do it on the app) and have had no luck.
So I go to cancel my Teams subscription and there’s no way to get the $600 back because they lock you in for the year.
It’s well documented online that there are bugs with inviting and accepting the invite.
I have run into the same issue. I’m stuck at 8 members, and 8/4 licenses in use. There’s no way to add more licenses either until the next month charges me the prorated 4. I’m trying to add a lot more users. I’ve also contacted Enterprise sales a dozen times with no response
I thought this was maybe related to authentication method, but our account is also sitting at 8/4 licenses. Seems there is some kind of cap on adding more users until you get the other users paid up. I have seen a few folks say “just wait a month and it’ll fix itself” so I bet there is a limit on how many users you can add at a time.
The same issues. Cannot add more 5/10 and cannot buy additional licenses.
In addition, no response from support. no one answers the email or reply chat in FAQ.
