I am a plus subscriber and I am not able to log in. I am trying to send link to my email so that I can log in; however, I am getting this message:
“Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”
Am experiencing the same issue and it is totally unfair if ChatGPT is not allowing Plus members to login
I have the same problem, can’t login even though I paid for chatgpt plus.
I’m having the same problem. This is completely unacceptable.
Same here. Not liking it but hopefully it’ll go back to normal soon.
Also cannot log in as a ChatGPT plus subscriber. Very sad.
Same here. Have a plus account and can’t get a login link. The plus account users should have first priority because we pay for it.
It’s the same for me. I paid the subscription specifically for that.
I have been trying for the last hour:
I go to “add [my] email for a personalized login link” under the “ChatGPT Plus subscriber login” on the right-hand side of my screen… and I get the same message/error.
I open a new tab, check my emails: nothing. When I go back to the ‘ChatGPT login’ tab, my email is then greyed out and the “send” icon says “sent” – but nothing has been received.
HOWEVER, I am able to click the standard “notify me when back” email submission for free users and sign up to be notified when it’s not at capacity (historically, though, when I wasn’t a paid user, I still didn’t receive an email).
WHY is it that… when I submit my email as a paid user into the “Notify When We’re Back” option for non-paid users… it doesn’t automatically recognize that I am a paid user and grant me access?! (Things to consider).
I’m having the same problem. My guess is there is a problem for all users, not just pro users.
I have the same problem and this is unacceptable as a CHATGPT PLUS subscriber.
When I signed up and paid I did it based on the promise that I’ll always get access and this is not OK to have to wait for what?
Fortunately, I got a tool that let me create my own CHATGPT like bot for my customers, that is always accessible and I can even embed it on their websites and monetize it. It connects directly to OPENAI and is always accessible, but it’s not as good as CHATGPT in terms of conducting long discussions based on previous results and saving history, but if I need something urgently, a one time piece of content, I can use it. (An exapmple: settlenet_ai)
But this doesn’t replace CHATGPT PLUS.
If htis happens again, I’ll have to consider one of the alternatives.
Same problem for me. I need access now thats why I pay and to go on the help service and be told 24 hours for a reply is poor.
Same things happening with me. I’m a premium user getting the same error message when I try and submit my email for a login link. Hopefully it’s sorted out soon.
Same here, any estimate when it will be available to plus subscribers?
same problem here! and why can’t i write a short response?
Same problem for me as well, I am plus subscriber. This is unacceptable.
Same issue for me for the last 2/3 hours. Paid user also.
same problem here!..I paid the subscription specifically for that.
Same problem here. I purchased plus with Google but is shown no option to log in with Google. Unacceptable.
Should add it is happening for me on Safari, Chrome, iPhone and Mac. NO VPNs