I recently signed up for ChatGPT Plus. It was working fine until I needed to clear my browser cache for an unrelated issue. Now I cannot get access or login from the home screen as I get the message “ChatGPT is at capacity right now”.
The first couple of times I visited the site today, the home screen had a separate box for ChatGPT Plus members to enter an email for a special link for access. But that did not work. Further, that message box is now gone.
The main reason I signed up and paid for the Plus account was to make sure this didn’t happen.
I am having the exact same issue. Please OpenAI team, respond to this, it is a pressing matter.
EDIT: I have figured it out, you need to send a login link to your email from the “At Capacity” page. It is easy to confuse it for the waitlist signup.
HAH! Not what I expected, somehow my password manager filled in the first signup with a CC that I had to cancel because it was compromised. Resolved Thanks for the help.
Same here. Paid account, used the email link, then i thought, lets do a password reset, changed that, but unable to login.
I can see there is an outage, however not sure why they keep having issues. Not saying its a cause, but I think they need to put “general free” customers on different servers to “paid servers”
I have same problem. Joined paid membership, but can’t get in. Keep sending myself the link, but when I log in, it goes back to the “at capacity” page. Uggg. I thought we were supposed to be prioritized as plus members.
Doesn’t work for me. The plus link to my email just sends me back to the capacity notice. What’s the point of being a plus subscriber just to experience the same issue as everyone else?
Same problem here, joined paid membership and I still can’t access when at capacity, premium link does not work … Why should we pay if it’s the exact same as free access ?
