Chatgpt Plus freezing all the time!

ChatGPT Bugs
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21

Verging the impossibility of use, I turned off my payments to Chatgpt - Gemini is working okay, none of these issues, despite some shortcomings and lack of accuracy…

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22

I am experiencing this with the latest chrome. Chat locks up and becomes unresponsive .

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23

Been experiencing the same. Open dev tools, remove the pesky overlay. But still have to reload every now and then, maybe changing pointer events is better

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24

Also experiencing the same. Quite a lot worse in the last few days (March 2024).
I have no idea how to open dev tools, or alter overlays that others talk about.

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25

I have this issue too (Librewolf on MacOS). I see in the dev console

TypeError: ReadableStream.getReader: Cannot get a new reader for a readable stream already locked by another reader.

And sometimes a 401 on an XHR GET request to Cloudflare turnstile

Refreshing the tab does show the answer.

26

I asked chatgpt to walk me through how to find and change the pointer-event to none and was able to change it:

Here’s a simple, step-by-step guide to fix the issue where a div (a section on a webpage) is blocking input because of its “pointer-events” setting:

  1. Open the Webpage in Your Browser: First, navigate to the webpage where you’re experiencing the issue.
  2. Access Developer Tools:
  • If you’re using Google Chrome, Mozilla Firefox, or Microsoft Edge, press Ctrl+Shift+I on Windows/Linux or Cmd+Opt+I on a Mac. [or right-click and select ‘inspect element’]
  • If you’re using Safari, first ensure that the Develop menu is enabled by going to Safari’s Preferences (Cmd+,), clicking on the Advanced tab, and checking the box at the bottom that says “Show Develop menu in menu bar”. Then, you can access the Developer Tools by pressing Cmd+Opt+I.
  1. Open the Elements/Inspector Tab: In the Developer Tools panel that appears, click on the “Elements” tab if you’re using Chrome or Edge, or the “Inspector” tab if you’re using Firefox or Safari. This tab shows the HTML structure of the webpage.
  2. Find the Div Causing the Issue:
  • You can manually scroll through the HTML structure to find the <div> with the id enforcement-containerchatgpt-paid, or
  • You can use the search function within the Developer Tools by pressing Ctrl+F (or Cmd+F on a Mac) and typing enforcement-containerchatgpt-paid to quickly find the div.
  1. Select the Div: Click on the <div> tag in the Developer Tools to select it. This will highlight the code responsible for the div in question.
  2. Access the Style Settings: Once the div is selected, look for the “Styles” pane in the Developer Tools. This pane usually appears on the right side of the Developer Tools window [or below]. Here, you’ll see various CSS styles that are applied to the selected div.
  3. Change the Pointer-Events Setting:
  • Find the line that says pointer-events: auto;.
  • Double-click on the word “auto” and change it to “none”.
  • Press Enter to apply the change.
  1. Test the Interface: After making this change, click somewhere on the webpage outside of the Developer Tools panel to ensure that the interface works again and the div no longer blocks input.
  2. Close the Developer Tools: Once you’ve confirmed that the issue is fixed, you can close the Developer Tools by clicking the close button (X) on the panel or pressing Ctrl+Shift+I (or Cmd+Opt+I on a Mac) again.

Note: This fix is temporary and will revert back to its original setting if you refresh the webpage. To permanently fix the issue, you would need to change the website’s source code or use a custom CSS script that automatically applies this change every time the page loads.

1 Like
27

This was driving me crazy!

I fixed this by using a chrome extension called User CSS and then adding the following css to ChatGpt:

#enforcement-containerchatgpt-paid{
  display: none;
}
28

Same issue here. Removing the enforcement div works but its annoying.

29

This seems to be working. I added a rule to ublock origin in firefox.

Here’s how you can add it to uBlock Origin:

  1. Open the uBlock Origin dashboard by clicking on the uBlock Origin icon in your browser, then clicking the dashboard/settings icon.

  2. Go to the “My filters” tab where you can add custom rules.

  3. Enter your domain-specific filter in the text area provided. If you’re targeting chat.openai.com and want to hide the #enforcement-containerchatgpt-paid element only on this site, you’d enter:

chat.openai.com###enforcement-containerchatgpt-paid
  1. Apply the changes by clicking the “Apply changes” button to save your new filter.
3 Likes
30

I used an extension (github/ankit/stylebot) to override some css and added this:

#enforcement-containerchatgpt-paid {
pointer-events: none;
}

BUT I noticed today that the Open AI team released an update where this div’s height is now set to 0px!important instead of the previous 100vh; So, someone finally figured this simple fix out :smiley:

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31

the real question is why we’re even seeing it in the first place?

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32

I have this issue from a while now I had to remove myself on chrome: the div with id=‘enforcement-containerchatgpt-paid’
Once removed what I sent could just been ignore.
I don’t understand why this was added… really annoying

33

The temporary solution I’m using for now is to just not have super long chat, if your browser starts to freeze, then start a new chat. Would really love to see a fix to this issue from open ai devs though

34

Terribly frustrating as i’m experiencing the same :frowning:
Can we get a fix for this guys?

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35

I’ve had this issue for weeks and this solution fixed it. Thank you.

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36

I’ve been one of them for a few days now. It’s hard to believe that this bug for paid customers has apparently existed for at least 4 months and no one from OpenAI is responding and you can’t even contact this company despite having a paid subscription. The only solution for me is to open the following address and delete the OpenAI cookies:

chrome://settings/content/all?searchSubpage=openai

After that it works again for about 10 minutes. I won’t be renewing my subscription if they can’t fix this hanger.

3 Likes
37

A div is obstructing mouse interactions.
#enforcement-containerchatgpt-paid

Occasionally, the chat freezes after tab switching or idling.
I can refresh the page but then that div will after a few second lock the screen up.

Relogging seems to fix it, though it’s more problematic on Android, causing network errors that also require relogging.

38

I’m experiencing the same issue: the ‘#enforcement-containerchatgpt-paid’ from ChatGPT is preventing me from selecting text or even submitting my question. This is causing me a lot of frustration as it happens continuously.

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39

This has happened to me in FireFox. I’m currently using Stylus extension - a CSS injector to prevent the issue:

#enforcement-containerchatgpt-paid {
pointer-events: none !important;
}

It wasn’t working with the !important for me if that relieves anyone else’s pain!

1 Like
40

Workaround is to use uBlock origin and set up a custom filter- here’s the rule.

chat.openai.com##div#enforcement-containerchatgpt-paid
3 Likes