Hi everyone,
I’ve been using ChatGPT Plus for months, but for the past few weeks, the platform freezes every time I try to use it. Literally every command I type causes the interface to become unresponsive, both on Chrome and other browsers (Brave, Firefox). It happens only on this account.
Here’s everything I’ve already tried:
- Cleared all chats, Canvas projects, and uploaded files
- Disabled all Chrome extensions
- Tried Incognito and different browsers
- Reset Chrome completely
- Switched to Brave and Firefox
- Uninstalled and reinstalled Chrome
- Used different devices (same issue)
- Network is stable (56 Mbps download, 16ms ping)
- Verified ChatGPT Status is fully operational
- No VPN, no firewall interference
I also contacted OpenAI Support days ago and received no response.
This issue severely affects my work. Please escalate this — it is clearly related to something broken in my account profile or backend data.
Any help would be appreciated.
Thank you!