Hi everyone,
I’ve been a ChatGPT subscriber for a while with zero payment issues. But starting about a week ago, every payment attempt gets declined — same cards that worked perfectly before.
Here’s what I’ve already tried:
- 4 different cards (all declined)
- Contacted my banks — all of them confirmed no issues on their end and told me to report to OpenAI instead
- Cleared cache and cookies
- Switched browsers
- Reinstalled my PC
- Switched to a different PC entirely
- Tried different accounts
Nothing worked.
What frustrates me most is that the standard response from support is always “contact your bank” or “try a different browser” — which clearly isn’t the root cause here. When 4 separate cards from different banks all get declined simultaneously, the issue is obviously on OpenAI’s payment processing side.
Also worth noting: there is no PayPal or alternative payment option available in Japan, which makes this even more of a dead end for users here 
.
I genuinely find it ironic that one of the world’s largest AI platforms makes it this difficult for paying customers to actually pay. I’m sure I’m not alone in this — has anyone else been experiencing the same issue recently? Any actual workaround that isn’t just “clear your cache”?
Would love to hear from others or from anyone at OpenAI who can look into this.