ChatGPT - Login with Microsoft (work) account


We want our users to be able to log in to ChatGPT with their M365 account.
For one user, it looks like it is working using the “Log in with MS account” button on the login page. It is no SSO, he has to enter his mail address ang gets a one time password by mail. It looks like this user has a Windows Live account bound to his work mail address. Even though I don’t know how this can be possible.

Strange thing is, that it doesn’t work for other users. They get stopped with an “account doesn’t exist” error. The working accounts is seemingly configured the same way as all others. But no other user can create a Microsoft Live account using the tenant mail address. It gets blocked.

Does someone know if it is possible, and what is required to log in with a M365 (business/work) account to ChatGPT?

Welcome to the developer forum!,

For account related issues please use OpenAI Help Centre in the bottom right corner is a message icon. image click the icon and enter your issue, the bot will take your details and a member of the account support team will get back to you, it may take several weeks due to the number of people currently using the system.

1 Like