I download the application from this link ( https ://apps.microsoft.
com/detail/9nt1r1c2hh7j?hl =en-us&gl=US ), but when I double-click on the file (ChatGPT (Early Version for Plus, Team, Enterprise, and Edu) Installer.exe), only the Microsoft Store opens, without the application installation button. I have already tried both as an administrator and through the command line, no installation occurs, what is the problem? Windows 10 Pro OS.
2 Likes
Hi @drob.nikita
Welcome 
to the community!
Probably the cache of the Microsoft Store may be causing this issue.
Try resetting the Microsoft Store cache:
- Press Win + R to open the Run dialog.
- Type wsreset.exe and press Enter.
This will reset the Microsoft Store cache.
Once the store opens, try launching the installer again.
2 Likes
I was going to suggest using WinGet but it appears that others might have spoofed the ChatGPT name.
ChatGPT app is installed on my Windows 10 and 11 machines and both machines list it as installed using winget list chatgpt but that was via the Windows App store. So wiget is aware of it being a valid app, however using winget install chatgpt shows
C:\Users\Groot>winget install chatgpt
Multiple packages found matching input criteria. Please refine the input.
Name Id Source
-------------------------------
ChatGPT j178.ChatGPT winget
ChatGPT lencx.ChatGPT winget
chatgpt sonnylab.chatgpt winget
which is very suspicious.
This is what one should see after using the Windows App Store
C:\Users\Groot>winget list ChatGPT
Name Id Version
--------------------------------------------------------------------------------
ChatGPT MSIX\OpenAI.ChatGPT-Desktop_1.2024.285.0_x64__2p2nqsd0c76g0 1.2024.285.0
Here is what I found about items in the suspected list
2 Likes
Hi! Thank you very much for your answer, unfortunately this method did not help
Hi, thanks for the answer, unfortunately via winget I only see third-party applications, and the official one from openai is not in the list, and I wanted to install it
1 Like
I have the same issue, I haven’t found how to fix it yet.
1 Like
The Microsoft Store screenshot indicates that the country set on Windows is Russia, which is not in the list of supported countries. You can view the full list of supported countries here:
https://help.openai.com/en/articles/7947663-chatgpt-supported-countries
2 Likes
Your advice helped, thank you!
I am in the UAE and facing the same issue, even though I have the plus.
I have the same problem in the U.S.
Same problem in Poland. How can i solve it? Or somene solved???
Same problem in Brazil ChatGPT Plus user
This solved my issue. Thanks!
1 Like
“This product is not currently available, try again later.”
My region is Armenia (which is supported by ChatGPT). Nice…
I am from Estonia and the same thing happens, I just can’t download it. I have it on my mac air, but windows store just says product is unavailable