Issue with o1 Mini Model or o1 Model on My Computer

Hello,

I’m experiencing a problem when trying to use the o1 Mini Model or o1 Model. I keep getting this error:
“Something went wrong. If this issue persists, please contact us through our help center at help.openai.com.”

Here’s what I’ve tried so far, all on the same computer and network:

  1. Completely uninstalled Google Chrome, reinstalled, and tried again – still the same error.
  2. Tried using Incognito mode – same error.
  3. Installed and tried a fresh browser (Firefox) – same error.

I then tried using another computer on the same network, and it worked without any issues, i can use all models and they work normally

Any suggestions on how I can resolve this on my main computer? Thanks in advance for your help

Me either. We’re in the same boat. Just 5 hrs ago Ipaid 20 dollars, now it told me it went wrong? I don’t know how to deal with, it made me wordless

It’s strange because, in my case, the issue also appeared shortly after starting a fresh subscription (the problem occurred after just a few hours).

Here’s what I’ve tried:

  1. Logged into another ChatGPT Plus account on the same computer and network – everything works perfectly.

  2. Logged into the problematic ChatGPT account using a different network – everything works fine.

  3. Logged into the problematic account on another computer but on the same network – again, no issues.

It seems like the problem is isolated to the combination of my account, my computer, and the original network.

Additionally, on the Android mobile app (updated to the latest version), I don’t even have the option to switch between the different models. I tried reinstalling the app, but it didn’t make any difference.

Basically exact same issue a with me, except that I tried switching computers and networks but nothing worked.

1 Like