I live in Japan.
Tried to press upgrade button again and again since last night, getting same error
Because I am new, I can’t upload image. So I will use quote
The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com.
My friend living in Japan tried same and he has no problem to proceed to payment page.
I saw guy in reddit, who also had same problem, but he could successfully subscribe with another account.
actually. update. It wasn’t working on one “burner” account I’ve been using for a while. But I logged out there and logged in with my primary email account (that I must’ve signed up for a while back and havent used). Was able to click through and signup without a problem.
So I suppose they have account filter to allow subscribe chatgpt-plus.
If so do you guys have any idea on what criteria they possibly have?
Trouble shooting tried so far :
Clear cache and cookie for all times
Try different browser : Chrome,Dolphin, Samsung galaxy browser, Safari
Same for me (living in France)
I’ve been using ChatGPT for a while now, wanted to upgrade to Plus, and keep getting this error message.
When trying to subscribe from my company email it works, but I’d like to subscribe on my personal one
Same here, I’ve been trying for a couple of weeks to give openai my money, and seeing others having the same problem, I’m curious how many folks just give up and walk away. If you look at people getting this error in February to now, no answers are provided.
Hi! Same problem with error message “The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com”. It doesn’t solve yet? Or I need to register a new acc?
I wrote a message to support center but they didn’t answer yet.
I’m using login via google account, and also experience the same problem, for last 3 days, “The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com.” And I tried at different times, when ChatGPT wasn’t too busy