Since about 2 weeks ago, I am completely unable to login to ChatGPT via Firefox, whether I try via platform.openai.com or chat.openai.com. First I get an OpenAi styled message saying either “Verify you are human…” or “Checking your browser…” that is quickly followed by a Cloudflare branded “Verify You Are Human” dialogue. When I tick that, it just times out on verifying…
No browser settings changed since couple of weeks ago, when it was working fine. Disabling all adblockers, etc makes no difference. Clearing cache and cookies makes no difference. I can login fine on other browsers, so not a problem with my account. It’s just with Firefox that I’m unable to get past this infuriating Cloudflare captcha.
I have basically the same problem. I am on Safari on MacBook, and when I use chatGPT it goes straight to the image above, without even an option to check the tick. After a while the Cloudflare dialogue just goes blank and nothing happens. I am able to get onto ChatGPT, but only on my iPhone, or by using mobile hotspot.
What’s odd about it is [as I said in the original post] it was working fine for me in Firefox up until about 3 weeks [now] ago. And I’m pretty sure I saw the Cloudflare “verify…” back then, as well. But it didn’t hang on that like it does now. So, unless I’m mis-remembering, “someone” has “fixed” something that wasn’t broken.
And we all know how that often turns out!
EDIT: Given that others have mentioned having this problem with other browsers, I’m presuming that access is broken on browsers with stricter in-built security than others. FWIW I’m currently able to access ChatGPT3 with Opera.
I must say, the fact that no-one from OpenAI seems to be bothered addressing this quite fundamental problem has pretty much removed any thoughts I had on upgrading to a Plus account. Not much point paying for it, if you can’t even access it!
I too was facing exactly the same issue and after long research, I found a video on YouTube that proved to be helpful for getting out of this loop. It covers the topic to get out of the loop of “login” page but it also works for the verification page as well. He explains a very quick method to login directly to the chat.
