Hi there,
Yesterday, I wanted to create a new assistant and went to OpenAI to login, but noticed that got the following message:
Incorrect email address, phone number, or password. Phone numbers must include the country code.
I used the same login before and I never had a problem. I just went to ChatGPT, logged in with stored credentials, and I could continue to login. It would send a code to my email, and then I would be logged in.
This is a email login, not tied to Google.
When I try and reset my password I get :
Route Error (400 Bad Request): {
“error”: {
“message”: “Invalid request.”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “invalid_request”
}
}
I also get :
Route Error (409 ): {
“error”: {
“message”: “Invalid client. Please start over.”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “invalid_request”
}
}
POST https : //auth . openai . com / api / accounts / password / verify 401 (Unauthorized)
or I get a blank screen, when going back to login.
What I tried :
- Reset cache
- Clear cookies
- Private browser. This worked only once, with the same login, after which it didn’t work again when starting a new private browser. If the password were incorrect, why did it allow me to login once?
- Disable extensions
- Restart Chrome
- Tried with Edge
- Tried with Firefox
- All browsers updated
- Contacted support and got no response
My phone (android) is s still logged in. I am not going to log out of my phone!
I also didn’t receive any email communications on issues with billing or my account from OpenAI.