Cannot get verify domain (add new domain) (Not authorized for account)

Hi. I got this message when I was trying to add a new domain.

Does anyone please help ?

I have searched and read around, all say OPEN AI will provide a TXT record. But I cannot even access to such feature

2 Likes

Same here, I immediately get “Not authorized for account” before even seeing a txt to copy.

Same error for me too.
I use chrome browser. My plan is Plus.
Even though I clear the cache on browser, the issue still exists.

Yeah, same here :frowning: Didn’t find a solution so far.

Same here :smiling_face_with_tear:

Screenshot 2024-01-19 at 12.07.38 PM

I came here to report a similar problem, as I am unable to verify a domain. I have done this before successfully, so my guess is that there’s a backend issue…

Whatever the issue was this morning, it seems to be working for me again. Hope it is also for others!

you got it ?
congrat bro
maybe I just need some lucks

Facing the same issue since last 4 weeks.
And sad to see, as user, we can’t do anything to resolve this :disappointed: