Hello, Please reach out to support as mentioned earlier so that we can help you manually verify the ID and get you on track. As mentioned earlier, the best course of action is to reach out to OpenAI Support (e.g. via the platform’s support contact or by emailing support@openai.com) and let them know that your Persona ID verification was successful on Persona’s side but didn’t update in OpenAI’s system. Our support team can manually review/verify your ID or reset the inquiry, ensuring your organization becomes fully verified.