Organization Verification Stuck - Persona Session Expired

I’m having an issue with organization verification.

I completed the Persona identity verification successfully, but the OpenAI interface never updated or responded afterward. After waiting for a long time, I tried to reopen the Persona link, but it’s stuck showing “Session Expired”. The OpenAI platform also won’t generate a new verification link.

We are facing the same issue. Feel free to share any solution you might have found.

We are facing the same issue. Feel free to share any solution you might have found.

I don’t know if that’s your case, but I actually own 2 different API accounts. One being like ‘the backup’ in case anything ever happens (trauma too big working with Meta, for those who know).

I only managed to verify on the first one. The second I was never able to. Always figured it was because I had already done it.

Not sure if it’s you though. Good luck!