Bad gateway on premium account logging with with Google Auth O

I have the Free account - been getting the bad gateway notice all morning. I thought it was because I had the free version but I see this is happening regardless.

The web server reported a bad gateway error.

  • Ray ID: 7ab43254baa9496b
  • Your IP address: 93.185.162.18
  • Error reference number: 502
  • Cloudflare Location: Singapore
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Same as everyone else here in Australia. Paid user. Google authentication.

The web server reported a bad gateway error.

  • Ray ID: 7ab440550e6bdfab
  • Your IP address: xxx.xxx.xxx.xxx
  • Error reference number: 502
  • Cloudflare Location: Sydney
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I am also getting the bad gateway error when trying to login using google.

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Same here. Paid for premium on 20 March 2023 and now I have this gateway problem on ALL my devices, regardless of which browser I use, with and without VPN. I logged an issue at help.openai.com but have not heard back since. I am not even able to close my account, and am concerned that I am now going to be paying my $20 per month without getting any use. I am feeling scammed, to be honest.

Also using Google SSO

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Same issue here :raising_hand_man: Paid user, Google SSO…

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Same Issue

Paid User with Google Login

image

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I’m getting a “Bad Gateway” from Cloudflare using my Premium Account. Been going on for 2 days now.

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Paid user, 2 days can’t access the product I just paid for…

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One from melbourne too :man_shrugging:

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Same error. Eindhoven The Netherlands. Paid user.

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Same here, in Copenhagen, paid account:
image

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I have the chatgpt plus account and I had the updated AIPRM Extension plus paid version added in yesterday morning. I have been having the Bad Gateway issue since about 10 am 03/20/2023. Thinking this was the problem, I removed the AI PRM extension from chrome and disconnected it from the OpenAi chatgpt, and cleared my caches, as well as restarted the system a few times throughout the day and into the night. At this hour in Arizona, 1215 AM 03/21/2023 I am still getting the Bad Gateway error and OPENAI has been reporting users have full access. I have been paying to play and there’s nowhere to play. PooPoo Sad Face! - I was having fun, now frustration, well it was fun while it lasted I guess. LOL! Will we be getting some kind of reimbursement for the service interruption and inconvenience?

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Hello,

I have same problem from france…
Do you think it will come back?

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Hi,
Same here in Switzerland, paid account!

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same here from NZ. I can log on with a free account but can’t log on with my premium account!

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Happening with Google authenticated accounts. Don’t think it’s region specific. May resolve itself when caches flush but to be this size company, for this long, with this many paid subscribers, truly this would be catastrophic to any other company.

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Yeah, new updates all around over the last week, so once they solve the bug issue and eliminate new vulnerabilities, they’ll most likely reopen the gateways, possibly adding more servers. It may take some time, but hopefully soon, but it’s not the end of the world - yet, lol.

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Same problem,

Bad gateway

The web server reported a bad gateway error.

Ray ID: xxxx
Your IP address: xxxx
Error reference number: 502
Cloudflare Location: San Jose

Was not working earlier today, and now I can’t login using google auth. Plus member.

Maybe someone who has access can ask GPT4 how to fix this since support thinks the problem is solved per their post earlier and lack of response here.

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I have the same problem has been over 24 hours now.

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This topic must be very noticeable and loud, this is a big problem actually… If you take money and can’t deliver, even if you OpenAI…

They must do any kind of reimbursement. As we relied on their product and paid them to make things better, not to make us suffer…

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