Today, ChatGPT refuse or unable to generate any answer for my prompts. The app then showed me a pop up which reads “Network Error. Please check your connection and try again.” just like the screenshot attached to this post. My internet connection (mobile data) works just fine, I tried to run some heavy task and it worked perfectly like always. But just to make sure, I switched my connection to available Wi-Fi but the problem still persist.
After that, I remember that I’ve not yet updated the app since last month so I checked the app store for newest update. I updated the app thinking that my problem will finally be solved but no. The same pop up message still shows up. On top of that, though I still logged in with my account, all of my chat history won’t appear and another message popped up. It said “Request is not allowed. Please try again later.”. I did not activate the auto delete chat option.
Did I just got banned? I only use Chat to assist me with my grammar, math problem, and to discuss literature. There are also no other indication or notification to prove that it was what happened. Was it just some bugs? Is there anyway I could fix this problem ASAP? I am no expert in this kind of thing, just a casual user. Please help me out and thank you!
Unfortunately I don’t really have one. Like I mentioned in the update, the AI works normally again after the latest update so I don’t know why it doesn’t work on yours. I suggest contacting the company if your problem is not fixed immediately. That was what I planned to do if mine still won’t work after one month but it works fine now.
I started getting this problem last night (Jan 2024). Nothing I do fixes the problem. Voice won’t work. Text always get question not allowed even when I just say “Hello”.
How can I fix this? I use chat gpt to fill in holes in my knowledge and to check misinformation.
I disabled WiFi but that didn’t help. Can someone tell me how to fix this please?
Today I went to access the GPT chat and the same thing also happened on 01/25/2024, Request is not allowed. Please try again later, I’ve tried everything and nothing works.
For this matter, I suggest the best thing to do is to contact the company customer support. The last time I encountered this issue was around two months ago, and it disappeared since I did another update. I have not encountered any problems since.
For additional information, I did not do anything to fix the issue and simply laid the application down. If your problem still persists even after many attempts at resolving it, contacting the company is your best bet.
This error occurs when you have multiple google accounts on your device. For example: if you have two different email accounts with google, and they are attached to your play store and you use them interchangeably, then forgetting to switch back to your main account that was used to register with google play then this error pops up.
Its annoying but it is what it is ladies and gentleman. At least now you know why this happens
I’m extremely frustrated with the Android ChatGPT app. I’m a paying subscriber, but the app has never worked properly for me. Every time I try to connect, a new problem comes up, and currently, I keep getting the error: “request not allowed.”
I feel like I’m constantly troubleshooting instead of getting the seamless experience I’m paying for. Could someone from the team explain what’s happening with the Android app, and if there’s a real solution in sight?
I can’t connect to the app version, I also get request not allowed on my android . This has been going on for several hours solid , I’ve reinstalled , deleted cash, I’ve done everything I can do… to no avail.
Thank you for posting this, I am also a beta tester, While I’m concerned about the issue, knowing others have the exact same issue is a relief … maybe it will be fixed soon.
I have been experiencing the same issue over the past few days. I have attempted to resolve it, but none of the solutions have been successful. Is your issue now resolved?
Hi, well the original issue “was” resolved . Inexplicably, my app just started functioning properly after about two days, at the moment however , I’m experiencing an issue connecting to voice chat via the app. I assume it has something to do with the browser versions voice capability roll out , hopefully it’s resolved soon,
interesting theory. i do have different google accounts, both i have used as a ChatGPT signin but i only use the play store on one which is my main account.
are you saying that if you linked more than 1 google account to ChatGPT that this is the cause of the issue?
i use ChatGPT on my 2nd google account mainly
I’m using the beta ChatGPT app on Android 15 on a pixel 9 pro
since posting i deleted the chatgpt third party service from my main google account (the one I’m logged in with on my phone with which I manage all the play store apps on my phone)
it sadly hasn’t changed any behaviour (after again force stopping the app, clearing cache and storage and then a reboot of my phone)
I emailed OpenAI support about this all but given how dated this issue is, i have little hope of this getting resolved
