I made a credit of $5.00 to platform.openai to start testing using the API, but my credits did not appear in my account, try getting in touch via the channel
https://help.openai.com However, they only responded to me once saying that the purchase had been made successfully and that the credits would go to my account, but it’s been 3 days and it still hasn’t happened.
I have already registered a cell phone number and sent proof of payment via help. The support from Open AI is very bad, difficult to contact, apparently I will have to look for another tool.